Kent Technology offers solutions beyond customer operations outsourcing for a leading energy provider in the utility vertical.
We provide end-to-end back-office processing for customer operations, including metering-related services and billing, customer transfers and address changes, sales support, account reconciliation and collections. A large part of these services involve complex exception processing.
Kent Technology has expertise in managing transaction processing and customer service requirements for the Entertainment industry. We also use our analytics capabilities to do modeling for response management, media allocation and performance measurement.
Kent Technology has expertise in Entertainment industry in the following areas:
2. Online Gaming
Our Offerings :-
|Technical support (Tier I & Tier II)||–||Yes|
|New customer acquisition||–||Yes|
|Promotional campaigns – up sell / cross sell||Yes||Yes|